Home Directory, Database & Log File Browser for Jira

Troubleshoot Jira faster without SSH access or command lines

Stop waiting for server access. Instantly browse files, query databases, and view logs directly from your Jira admin interface—no terminal required.

TRY IT FOR JIRA DATA CENTER

Your team loses hours waiting for SSH access and terminal expertise

Every Jira admin knows the frustration: A critical issue arises, but you need to wait for someone with SSH access. Or worse, you have access but struggle with command-line syntax. Meanwhile, your users are blocked, tickets pile up, and pressure mounts.

Access bottlenecks

Only senior admins have SSH/SFTP credentials

Knowledge gaps

New team members need months to learn terminal commands

Security concerns

More SSH access means more security risks

Context switching

Jumping between Jira UI and terminal breaks your flow

× TRADITIONAL METHOD

Command Line Complexity

$ ssh user@jira-server $ cd /var/atlassian/application-data/jira $ tail -f logs/atlassian-jira.log $ grep ERROR logs/atlassian-jira.log | tail -100 $ mysql -u jira -p -e "SELECT * FROM project" $ find ./data/attachments -type f -size +100M $ du -sh ./data/attachments/* $ cat dbconfig.xml | grep password

Requires SSH access, Linux expertise, and multiple terminal sessions

✓ MODERN APPROACH

UI-Based Simplicity

✓ Browse files with point-and-click interface
✓ Query database with pre-built templates
✓ View logs with advanced filtering
✓ Integrated within Jira admin panel

No terminal required, accessible to all team members

Transform your troubleshooting workflow with 3 integrated tools

Home Directory Browser

Streamline and accelerate file management with this robust solution
Navigate the Home Directory without needing server credentials
Retrieve files directly from the home directory
Bundle and compress multiple files into ZIP at the System Folder level

Database Browser

Instantly locate & provide the data Atlassian Support requires for ticket resolution
Execute SQL queries for rapid troubleshooting
Query your database directly from Jira’s interface
Accelerate problem-solving with instant data access

Log Browser

Browse, read, and filter Jira logs directly in your Admin console
Resolve problems faster with immediate log visibility
Remove the dependency on server-level access
Monitor logs natively within the Jira interface

Stop fighting with terminals. Start troubleshooting with confidence

Join 867 Jira administrators who’ve eliminated SSH dependencies and empowered their entire teams to troubleshoot effectively. With our 30-day free trial, you can experience the difference immediately—no SSH setup, no training required.

TRY IT FOR JIRA DATA CENTER