Threaded Comments for Jira

Stop losing track of Jira conversations. Start organizing them

Transform chaotic comment threads into organized, contextual discussions. No more scrolling through 50+ comments to find what matters.

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Your team wastes hours decoding comment chaos

Every day, your team struggles with Jira’s flat comment structure. Multiple conversations overlap, context gets lost, and critical information disappears in the noise.

Mixed Conversations

Multiple topics discussed simultaneously in one thread

Lost Context

Can’t tell which reply belongs to which question

Time Zone Chaos

Async teams struggle to follow discussion flow

No Organization

Important decisions buried in comment avalanche

❌

BEFORE: Native Jira Comments

Comment #1: “What about the API issue?”

Comment #2: “The design looks good”

Comment #3: “I agree with the timeline”

Comment #4: “Which API endpoint?”

Comment #5: “Should we update docs?”

Comment #6: “Yes, the GET endpoint”

Comment #7: “Timeline needs adjustment”

😵 Confusing, mixed conversations with no clear structure

✅

AFTER: Threaded Comments

Comment #1: “What about the API issue?”

Reply: “Which API endpoint?”

Reply: “The GET endpoint”

Comment #2: “The design looks good”

Comment #3: “I agree with the timeline”

Reply: “Timeline needs adjustment”

✨ Clear, organized threads with visual hierarchy

Transform your Jira discussions with powerful threading features

Clear Visual Hierarchy

See conversation structure at a glance
Indented replies show discussion flow
Color-coded thread levels for easy scanning
Collapsible threads to focus on what matters

Direct Reply Context

Reply directly to specific comments
@mentions automatically included
Parent comment preview in notifications
Never lose track of conversation origins

Smart Navigation

Jump to next unread thread
Collapse/expand all threads with one click
Search within specific threads
Filter by participants or date range

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Perfect for these common Jira scenarios

🎫

Multi-Issue Support Tickets

When customers report multiple problems, keep each issue in its own thread for clear resolution tracking.

Support Teams

👨‍💻

Code Review Discussions

Organize feedback by file or function, with developers responding directly to specific review comments.

Development

🏗️

Architecture Decisions

Keep technical debates organized with pros/cons in separate threads while other work continues.

Tech Leadership

📋

Sprint Planning

Discuss story points, acceptance criteria, and dependencies in organized threads without confusion.

Agile Teams

🔍

Bug Investigations

Track different hypotheses in separate threads while maintaining the main investigation timeline.

QA & Debug

🚨

Customer Escalations

Separate internal discussions from customer communication while keeping everything in one ticket.

Critical Issues

Simple, Transparent Pricing

Choose the plan that works best for your team. Start with a 30-day free trial.

Jira Data Center

For enterprise-grade deployments

SELF-HOSTED

Up to 50 users

$2,500

per year

Up to 100 users

$3,000

per year

Up to 250 users

$3,500

per year

Up to 500 users

$4,000

per year

Up to 750 users

$4,500

per year

Jira Cloud

Perfect for modern cloud teams

Frequently Asked Questions

Everything you need to know about Threaded Comments for Jira

1 How does this work with existing comments?

Existing flat comments remain unchanged and fully visible. You can start using threading for new comments immediately. The app adds a “Reply” button to each comment, allowing you to create threaded discussions going forward.

2 Can I disable threading for specific projects?

Yes, threading can be enabled or disabled at the project level through project settings, or globally for your entire Jira instance. Administrators have full control over where threading is available.

3 Does this work with Jira Service Management?

Yes! Threaded Comments works seamlessly with:

Jira Service Management
Jira Software
Jira Work Management

It’s especially useful for support tickets with multiple issues.

4 How deep can threads go?

Threads support multiple levels of nesting to maintain clear conversation hierarchy. The visual indentation helps track discussion flow without overwhelming the interface. Default depth is configurable in settings.

5 Do notifications work with threads?

Yes, you’ll receive notifications when someone replies directly to your comments. The notifications include a preview of the parent comment for context. @mentions are automatically included in replies.

6 Is there a performance impact?

No performance impact. Threaded Comments is optimized to handle large comment volumes efficiently. In fact, collapsed threads can make long discussions load faster than flat comment lists.

Ready to organize your Jira discussions?

Join thousands of teams who’ve eliminated comment chaos with Threaded Comments.

TRY IT FOR DATA CENTER TRY IT FOR JIRA CLOUD

30-day free trial • No credit card required • 5-minute setup

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